Let’s start a shared future together!

Qonnexa’s aim is to optimize clients’ business processes by freeing valuable resources and providing world-class service where needed and when the opportunity arises.

Who we are

At Qonnexa, we represent Business Process Solutions (BPS) that are among the best on the market. We act as an extension of our clients’ organisation and remove the burden of non-core activities to enable Clients to focus on company growth

Specific business process tasks could be operational, and/or non-core functions, where Qonnexa is taking the responsibility for process management, control and result.

By using our resources we provide outsourcing solutions by moving fast in this developing world. Whatever the size of your company or organisation and wherever you are in the region, we successfully free up valuable resources and provide you with the right service to make sure your business is running as smoothly as possible.


Sales and Marketing support teams

Production and Logistic support teams

Call and Customer Centre support teams

Back Office support teams

A 6-Step Process


The first and foremost step we are taking is to appoint you a Solution Manager (SM). The role of the SM is to assist you with unparalleled attention to detail in developing your personalized team, including all processes such as hiring, training, and launching.

Internal Headhunting

The second thing we do after Onboarding is sourcing. When the SM knows what you need in depth, our recruiters begin to source and interview candidates to build the perfect team for your business needs.


Our training team will take you further then and help you prepare for the extended team members we have picked for you once sourcing has been completed. So, next we do is to get the training running and qualification paperwork ready.


We will hand the preferred team members over to you once the Training setup is completed. They are going to be totally committed to you and your requirements. Together with the participants, we will also make sure to delegate the team to a manager to ensure that they are adequately monitored to fulfill their tasks. Then the calculation of KPIs and targets begins.

Continuous Improvement

After rollout we ensure that your work continues to progress and prosper. In handling your job and operations, our team will assist you accordingly.


Finally, the last thing to do is to step things up a little once you start seeing progress and see the company growing. This is the moment to start increasing the size of your team and get high levels of production!

Our Locations

Come and visit our branch offices or simply send us an email anytime you want.
We are open to all suggestions from our clients.

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Bosnia and Herzegovina

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North Macedonia

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Contact Us

Your name
Your Email address
Your Message

You can apply to open positions that match your profile, or simply submit your CV, so our consultants may refer to it when a job opportunity arises.

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